Contact the Practice
Hawthorn Medical Centre
May Close
Gorse Hill
Swindon
Wiltshire
SN2 1UU
Telephone: 01793 536541
Out of Hours: 111
Opening Times
| Monday | 8:00am to 7:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 7:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
For all life and Death emergencies dial 999 immediately
For anyone who has a severe tight and crushing pain in the chest or is unconscious dial 999 immediately
If you think someone might be having a Stroke contact 999 immediately. Stroke Symptoms: Face, Arms, Speech are all affected
ACCIDENT & EMERGENCY DEPARTMENT AT GREAT WESTERN HOSPITAL
This department is available to deal with any injury which has occurred within the last 24 hours.
NHS 111
When the Surgery is closed between the hours of 6.30pm and 8.00am and weekends plus Bank Holidays, please call NHS111 by dialing 111.
The Out of Hours Service is for emergencies only and should not be used for routine surgery enquiries.
Physical Accessibility
The practice aims to consider the needs of all its patients, including those with disabilities.
The practice has the following facilities:
- 3 disabled parking spaces
- Automatic entry doors
- Disabled toilets
- Wheelchair space in the waiting room
We aim to support all our patients, and if you have any specific needs, please make us aware and we will do our best to support you.
How to make a complaint
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Complaints Manager by letter or email. Every effort will be made to answer your concerns as soon as possible.
Please address all correspondence to:
Complaints Manager
Hawthorn Medical Centre
May Close
Gorse Hill
Swindon
SN2 1UU
Email: bswicb.reception.hawthorn@nhs.net
Please below the below link to view our complaints brochure:
Hawthorn Medical Centre Complaints Brochure
Alternatively, you can contact NHS England on 0300 311 2233 or england.contactus@nhs.net
Please see below links for information on how an advocate can help you make a complaint about your NHS care or treatment.
